Refund & Cancellation Policy
1) 7 DAY REFUND & CANCELLATION POLICY
At CircleChess, your satisfaction is our top priority. We’re confident in the quality of our chess coaching and competitions, but we understand that sometimes things don’t go as planned. That’s why we offer a 7-day Money-Back Guarantee, No Questions Asked.
How it works:
If you’re not completely satisfied with your purchase or experience, simply reach out to us within 7 days of your registration.
You’ll receive a full refund, with no hassle or need to explain.
Refund Process:
1. Send an email to support@chesscircle.com or contact your mentor.
2. Provide your order details for verification.
3. Once verified, we’ll process your refund within 2-3 business days.
We’re here to ensure you have the best experience with CircleChess. If you have any questions or need assistance, don’t hesitate to contact us.
2) GUARANTEED FIDE RATING IN 1 YEAR POLICY
At CircleChess, we believe that every dedicated student has the potential to achieve their FIDE rating within one year. With the right guidance, structured training, and consistent effort, this goal is well within reach. That’s why we proudly offer our Guaranteed FIDE Rating in 1 Year Program.
How it works:
To become eligible for the FIDE Rating Guarantee, students must commit to consistent learning and practice. By meeting the minimum requirements below, we ensure that your journey towards getting FIDE rated is steady and achievable.
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75% MasterClass Attendance – Active participation is key to improvement.
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75% Assignment Completion – Reinforces concepts and ensures steady progress.
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3 Games per Week with School of Chess Practice Partner – Consistent play builds confidence and sharpens skills.
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25 Game Reviews per Month – Learning from mistakes accelerates growth.
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1 Offline Tournament per Month – Real-world practice is essential for tournament readiness.
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1 Rated Tournament every 3 Months – Provides the necessary exposure and rating opportunities.
Eligibility & Guarantee:
- Students who meet all the above requirements will be guaranteed to obtain their first official FIDE rating within 1 year.
- CircleChess will track progress and support players throughout their journey to ensure consistent improvement.
- In case a student fulfills all requirements but is still unable to achieve a FIDE rating, CircleChess will refund 100% of the amount.
Refund Process:
1. Send an email to support@chesscircle.com or contact your mentor
2. Provide your order details for verification.
3. Once verified, we’ll process your refund within 2-3 business days.
We’re here to ensure you have the best experience with CircleChess. If you have any questions or need assistance, don’t hesitate to contact us.
