The purpose of the present document is to define how CircleChess collects, shares and uses your (i.e. User’s) personal information via https://circlechess.com (the “Website”).
For the purposes of the data protection legislation, CircleChess By CircleChess India Private Limited, a company organized and existing under the laws of Karnataka with its principal place of business located at E-1103,SY NO 92 94/2, PURVA SKYWOOD, Sobha cinnamon apartment, KUDLU VILLAGE, Haralure main road, Bommanahalli, haralur, Bengaluru, Bengaluru Urban, Karnataka, 560068 (“CircleChess”, “we” or “us”) is the “data controller” (the company who is responsible for, and controls the processing of, your personal data).
If you are aged 16 or under, you must ensure that we have your parent/guardian's permission before you provide any personal information to us (including creating an account).
We consider the privacy and security of personal information of our customers and affiliates the issue of utmost importance and value, and therefore, will do everything in our capacity to safeguard it. The present policy shall be applicable to all customers applying for our products and services, as well as all mentors and other members accessing our website or using our mobile application.
We will obtain personal data about you such as your name, address, phone number, and email address when you create an account on CircleChess for purchasing digital chess content and subscriptions, as well as technical data, such as, your device type, IP address (including approximate geographic location based on IP address), operating system information, device identifiers, browser, domain and other necessary system data.
Additionally, we will obtain your personal data when you send us feedback, or contact us for any reason.
We may monitor your use of CircleChess through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data and location data. This information helps us to build a profile of our users, which we use to help improve the way we deliver services to you. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Use of Cookies section below.
When ordering digital chess content and/or subscriptions you will be asked whether you have read and understood this Privacy Policy.
We process your personal data for the purposes of providing the agreed services to you and for related legitimate business activities such as:
We will ask for your specific consent if we additionally intend to use your information for any of the following purposes:
If you have given permission, we may contact you by email about products we think may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. For more details see Your rights, below.
You control the extent to which any personal data is shown to any other CircleChess users. You control this by means of the variable settings in the ‘profile’ tab in the ‘gear wheel’ settings option accessed through clicking on your username and the top of the screen on CircleChess. Please check the default settings are to your liking before proceeding to use CircleChess.
To achieve the purposes mentioned in this Privacy Policy and Notice and to the extent necessary, we may disclose your personal data to CircleChess's agents and service providers, hereunder affiliates, as well as CircleChess's agents and service providers (acting as processors and sub-processors) that provide us with support in the services that we offer you. These third parties may include, amongst others, financial institutions and payment service providers, technological and analytical service providers, advertising and marketing related partners and service providers.
We will use appropriate technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. It remains your responsibility to:
Our payment services provider may store your information, but do so with appropriate safeguards.
We may use profiling techniques to propose to you certain content types or titles. We do this on the basis of your usage patterns of CircleChess, including previous purchases.
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on CircleChess to:
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will generally not identify you personally.
In most cases we will need your consent in order to use cookies on CircleChess. This is done through a cookie banner included at the bottom of the CircleChess website landing page, where you will be asked to accept or decline cookies which are set for purposes related to marketing and personalisation. If you change your mind in the future about letting us use cookies, you can modify the settings on our webpage or in your browser to reject cookies or disable cookies completely.
The table below is designed to provide more information about the cookies we use and why:
| Name of cookie | Owner | Purpose for the cookie |
|---|---|---|
| Login Cookies | CircleChess | These cookies allow us to remember that you are logged in to the service. Without them, your computer may have trouble remaining logged in. This cookie stores your user id in an encrypted manner so we can identify you. This cookie is not shared with third parties. |
| Stripe Cookie | Stripe | If you have used Stripe as our payment provider, they may set up cookies to facilitate the service. More information is in their own Cookie Policy. |
| Google Analytics | This is a web analytics service provided by Google, Inc Analytics which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with anonymised information about the behaviour of our visitors (e.g., how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. | |
| This is a marketing and login service provided by Facebook, Inc which uses cookies to allow us to provide you with the Facebook login service, Facebook like and share functionality as well as remarketing services to bring new course launches to you. |
CircleChess may also use 3rd party vendor re-marketing tracking, by means of Facebook Ads and Google Adwords tracking cookies. This means we may show ads to you across the internet, specifically on Facebook and the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of these remarketing systems.
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of CircleChess. For further information about cookies and how to disable them please go to: https://www.aboutcookies.org/ or https://www.allaboutcookies.org/
To opt out of Google Analytics, visit this webpage - https://tools.google.com/dlpage/gaoptout
The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
CircleChess is a tool to help you improve your chess learning. We do not wish for CircleChess to be used for the processing of any sensitive data. Do not use CircleChess (including its messaging function) to share with any user any personal contact information like your phone number or street address. Do not use CircleChess to send or store any item revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
CircleChess does and may contain links to other websites. This Policy applies only to our website, https://circlechess.com, so when you visit other websites please read their privacy policies, as we cannot accept any responsibility for breaches or issues you may have in relation to privacy once you leave our website.
In some cases, the legal basis for the processing of your personal data is your consent. This is the case, for example, if you agree to us emailing you with marketing information.
In other cases, the processing will be necessary for the purposes of our providing you with the Services as referred to in our Terms of Use.
Also, we may process personal data in accordance with our legitimate interest in engaging in providing and developing our services to you and other users – provided that those interests are not outweighed by your rights and interests. If you think that your rights and interests do outweigh our legitimate interests in providing our services, please let us know by emailing us at support@circlechess.com
We may also process your data where:
This is necessary to allow us to comply with our legal obligations; or
If you have previously given consent to our processing your data (for example, in relation to our sending you marketing information by email) you can freely withdraw such consent at any time. You can do this by emailing us at support@circlechess.com If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights. More details about your data protection rights are set out in the Your Rights section below.
You may choose not to provide us with personal data and you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to browse the pages of https://circlechess.com. However, we will not be able to provide you with the CircleChess service.
You have the right to ask us not to process your personal data for marketing purposes.
You have the right to access information we hold about you, together with an explanation of the categories of data being processed, the purposes of such processing, and the categories of third parties to whom the data may be disclosed.
You can also require us to provide you details of the period for which the data will be stored (or the criteria used to determine that period) and information about your other rights regarding our use of your data. We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others. That would include, for example, another person’s confidentiality or intellectual property rights. We’ll tell you if we can’t meet your request for that reason.
If you wish to exercise this right, please send a request to support@circlechess.com.
You also have the following rights:
Additionally, you have the right to lodge a complaint regarding our use of your data to the supervising authorities.
We will retain personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
If we change our Privacy Policy, we will post any changes on this page. You should check this page occasionally to ensure you are happy with any changes to this policy. We will notify you of any material changes to this policy, by email and by a notification in your CircleChess account seen immediately upon login at the top right of your page.
We welcome your feedback and questions. If you wish to contact us, please send an email to support@circlechess.com.
Last update of this Privacy Policy: 01 July, 2023.